The Myth of the Paperless Office
Abigail J. Sellen, Richard H.R. Harper

Overview: .pdf

The Social Life of Information
John Seely Brown, Paul Duguid

Overview: .pdf

Check out the book's website: http://www.slofi.com
(It has links to chapters available online.)

Scrolling Forward:
Making Sense of Documents in the Digital Age
by David M. Levy

How Maps Work:
Representation, Visualization, and Design
by Alan M. MacEachren