Information
Voodoo? Aspects of Artifact Coordination
The field of Computer Supported Cooperative Work (CSCW) has moved from
focusing on small group behavior with technology, to small group behavior in context
including artifacts. Only recently has focus shifted to the role of material artifacts
(other than just technology) in the organization of work. Several theoretical
stances have been adopted to analyze the role of artifacts including Actor-Network
Theory , Activity Theory and Distributed Cognition. Recently
all three have been accused of dematerializng artifacts and reducing them to mere
representations that move an invariable and immaterial being --"the information"
-- from mind to artifact to mind. This is perceived as replacing mentalism with
the "Telementational" movement of information between artifacts and
people. Almost like a Loa of information inhabiting the artifact. I
disagree. I will present examples from Schmidt and Wagner (2002) that claim telementation
and contrast them with some "classic" examples from Cognition in
the Wild and from my own recent work observing consultants working from their
home. |