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On the whole the pilots are positive about automation. The pilots in our
sample are even more positive on it than the pilots observed by Wiener 10
years ago were. On two probes, though, our pilots were more negative. They
agreed more strongly with the SetupAndManage and ButtonPusher probes. Both of
these probes deal with representations of programming the FMCS as distractions
from the activity of flying. This change could be a result of a difference in
company policy between the two airlines involved. Another possibility is that
with increasing density of air traffic over the last decade, the use of this
automation now requires more inflight programming or reprogramming of the FMCS.
Ed Hutchins
1999-08-02